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We are delighted that you have taken the opportunity to visit with your member-owned, rural electric cooperative today. Throughout this site you will find helpful information about our elected trustees and staff members; who to contact with questions you might have; the history and mission of our electric co-op; the issues we are following; and, special programs we offer to you, our members.
In the past five years, our power has been on 99.9% of the time! However, there are circumstances outside of our control such as weather and equipment failure that can cause power outages. If you experience an outage, take the following steps to ensure power will be restored to your home or business quickly and safely.
Check your fuses and breakers in your switchbox panel.
Report an outage to NVEC at (509) 634-4571 day or night. Please give your name, address, time of the outage and any unusual weather conditions. If the outage occurs outside the regular business hours (M-Th 7:30 a.m. – 5:00 p.m. and Fri 8:00 a.m. – 12:00 p.m.) your call will forward to an answering service. An on-call employee will be paged to respond to your outage or emergency.
STAY AWAY from downed power lines, trees entangled in lines and broken utility poles.