Money available to help with utility bills – WA UTC

While energy, telephone, and water utilities are currently banned from disconnecting service or charging late fees through July 31, 2021 – It is important that members take action now to discuss options, including assistance funds.

The WA Utilities and Transportation Commission (UTC) issued a consumer alert to remind you to work with your utility to learn about options like energy assistance, budget billing, and payment plans. If you’re behind on payments, don’t wait until July 31st, 2021 – to ask for help, call Nespelem Valley Electric Cooperative Inc. today at (509) 634-4571.

Many customers who did not previously qualify may now be eligible for assistance. The UTC recently approved over $40 million in assistance funds.

If you will not be able to pay, contact your utility at (509) 634-4571 or call the UTC at 1 (888) 333-WUTC (9882) or visit our COVID-19 utility help page as soon as possible.

COVID-19 assistance in multiple languages

COVID-19 utility assistance information is now available in more than 30 different languages. To view the translated information, visit the commission’s multilingual resource center. Please share these with anyone you know that may need help.

You can always speak with our staff and an interpreter, free of charge. Simply call the commission at 1 (888) 333-WUTC (9882) and ask for an interpreter.

  • Contact Us


    (509) 634-4571

    PO Box 31
    1009 F Street
    Nespelem, WA 99155

    Monday-Thursday: 7:00 a.m. to 5:00 p.m.
    Friday-Sunday: Closed